I think we’ve all had this experience: we go out to the car when we’re in the grocery store parking lot or pull over on the side of the road when we’re on I-20, for example, and the car won’t start. It’s at this point of utmost frustration when we inevitably reach for the membership card for AAA.

Although larger motor clubs have their uses, the benefits of circumventing the large corporation’s call center and instead calling a specialist such as Westside Atlanta Towing cannot be overstated. When stuck in the ATL, “local” is more than just a badge of honor – it’s a better option.

Here’s why direct calls to us will always outdo the roadside big-box experience.

1. Lightning-Fast Response Times
When you dial a number of a national motor club, your call goes to a dispatch center. The dispatch center then issues a “bid” to local companies to find out which one will perform your requested service at a reduced rate.

When you call Westside Atlanta Towing directly, it eliminates the middle man. We know the shortcuts in Bankhead, know how to avoid traffic near the Mercedes-Benz Stadium, and will get to you while the biggest clubs and law enforcement are still processing your paper work.

2. Real People, Real Locations

Ever try to tell a call center rep exactly where you are when they are not from the State of Georgia? It is frustrating. When you call us, you’re talking to someone who knows exactly where you are. Whether you get stuck around Westside Reservoir Park or break down on a side street in the Howell Mill neighborhood, we talk the same language as you do. We could never get our directions straight with “I’m right behind the Chick-fil-A on Northside Drive.”

3. Prioritizing Your Safety
In many cases, motor clubs pay towing companies a flat, low-priority rate. Due to this, they often give their full-paying retail clients higher priority outcalls than calls from AAA.

At Westside Atlanta Towing, every customer is our number one priority. We don’t consider you “dispatched number one”; we consider you a member of the community caught in a stressful predicament. Your vehicle is treated with the care that it deserves, getting you to a safe destination unlike the “low-priority” waiting times.

4. Transparent, No-Surprise Pricing

Some people keep AAA because they believe it is a free service. However, between membership dues every year and the terms regarding the mileage, it might be more costly than you think.

We offer:

Upfront quotes: You know exactly what it costs before we hook up.
No hidden membership fees: You only pay for the support you require.
Flexible options: We can tow the car to the local garage that you want to visit, rather than an “authorized” repair shop on some corporate list.

Support Westside Atlanta Towing, Support Atlanta
When you choose to shop local, your money stays in this community. We are more than just trucks on the road. We are your neighbors. We are committed to getting your neighborhood moving.

Broken down on the side of the road? Waiting for a call center to help isn’t what you have to do. Contact Westside Atlanta Towing today at 770-276-0159.